Returns

Return Policy

30-Day Return Period
I offer a 30-day return policy from the date the order is received or picked up, provided the product is unused and in its original condition.

When exercising the right of return, you are responsible for the return shipping costs.

Exchange
If you wish to exchange one or more products, return the item(s) to me and place a new order for the desired product. The returned item(s) will be processed as a standard return.

Return
Contact me, Christopher Hakulinen, at christopher@hakulinenphotography.com to initiate a return. Please provide your name and order number, and, if possible, include a brief explanation of the reason for the return. 

Inform Klarna through their app that you are making a return.

Include a copy of the invoice or order number with your return to help link the returned item to the item in your order.

Package the item securely. Reuse the original packaging or box if possible. Ensure the return is well-sealed and protected. Note that you are responsible for ensuring the returned item(s) arrive in acceptable condition.

Return Address
Send returns to:
Christopher Hakulinen
Hammarkulletorget 57
42437 Angered, Sweden

You may use any shipping provider (e.g., PostNord, Schenker, DHL).

Return Checklist

• Use protective packaging, such as corrugated cardboard or bubble plastic. The original packaging should suffice.
• Do not use plastic bags, paper bags, or similar insufficient materials.
• Remove or cover the original shipping label with the new shipping label.
• Seal the package securely with tape.
• Keep the receipt/shipping confirmation provided by the shipping service.

Refunds
For returns or exchanges, refunds are typically processed within 10 business days after I have received and approved your return.

Claims
For damages during shipping, incorrect deliveries, or defective products, contact me via email within 5 days of receiving or picking up your order. Save all materials/packaging while the claim is being processed.